FAQs

Here are some frequently asked questions:

Q: What materials are your mugs made of?

A: Our mugs are made of a variety of materials including ceramic, porcelain, glass, and stainless steel. Each product description on our website or in-store will specify the material of the mug.

Q: Are your mugs dishwasher and microwave safe?

A: Most of our mugs are dishwasher safe, but it is recommended to handwash to extend the lifespan of the product. Microwave safe mugs will be labeled as such in the product description.

Q: Can I customize a mug with my own design?

A: Yes, we offer custom mug printing services. Please contact us to discuss the details of your design and order.

Q: Do you offer bulk discounts?

A: Yes, we offer discounts for bulk orders. Please contact us for more information.

Q: Can I return or exchange a mug if I am not satisfied with it?

A: Yes, we have a return and exchange policy for our products. Please review our policy on our website or contact us for more information.

Q: How long does shipping take?

A: Shipping times will vary depending on your location and the shipping method selected. Standard shipping typically takes 3-5 business days within the SLO, but international shipping may take longer.

Q: Do you offer gift wrapping or gift cards?

A: Yes, we offer gift wrapping services for an additional fee. We also offer gift cards that can be purchased in-store or online.

Q: What payment methods do you accept?

A: We accept a variety of payment methods including credit/debit cards, PayPal, and Apple Pay. Please refer to our website or contact us for more information on accepted payment methods.